Privacy Policy

IAB  is vested in maintaining and developing trusted relationships with our valued clients and partners. We are committed therefore, to handling your information with the utmost care and sensitivity. The policies and procedures outlined on this page elucidate the ways in which we collect and protect information and how this information is applied. The information, which you may wish provide to us, is used to improve your experience with IAB  and tailor our content to fit the needs of our customers.
All parties with permitted access to your data are held to strict policies which specifically require them to observe and follow all legal procedures and regulations. Your information will not be shared by IAB without your explicit consent unless legally obligated to do so.


We use your data: 

  • for the purposes for which you provided it to us (process requests in our flight planning tool, register you for programs and events, promotions, or newsletters, or provide you products and services that you have ordered, as applicable);
  • to respond to your inquiries and communications to us;
  • to improve, maintain, and operate our websites and services;
  • to fulfill our obligations under our customer contracts (e.g., to provide flight services, trip support services, in-flight catering services, or other logistics services pursuant to our customer contracts);
  • to inform you about products and services in which you may be interested, if you have consented to such communications;
  • to screen you against lists of people, organizations and vessels with which certain countries are prohibited from doing business; and
  • to comply with statutory and regulatory requirements, including responding to lawful requests for information by governmental authorities.

You can opt out of receiving promotional or marketing emails at any time by clicking the unsubscribe link at the bottom of any such emails. You may also revoke your consent to the use of your data for certain other purposes by contacting us as set forth at the end of this privacy policy.


We have appropriate technical and organizational security measures in place to safeguard the security of your information and to protect it against deliberate or accidental manipulation, destruction, loss or unauthorized access. Despite our best efforts regarding online security, it is important to bear in mind that the internet is not a secure means of communication.

Please be advised that if you choose, or are provided with, a user identification code, password or any other piece of information as part of our security procedures for one of the registration-only sections on our website, you will be solely responsible for maintaining the confidentiality of said information and therefore responsible for all activities carried out under them. We do not have the means to recuperate user identification information. IAB  will not be liable if your password or user name is used by someone else.

Right to Access, Correct or Delete Your Personal Information
IAB  aims to ensure that all personal information is concise and correct. As a customer, supplier or associate of IAB , you also have a responsibility to notify us of any changes in personal circumstances (for example, change of address or bank account) so that we can keep your information up-to-date. You have the right to request access to any of your personal information which the company may hold, and to request corrections to any inaccurate data relating to you. Furthermore, you have the right to request deletion of any irrelevant data we hold about you.


Cookies are data files containing small amounts of information which are stored on your hard drive. We use several different types of cookies which help us to provide a better service to you as a unique user. Any changes we make to our Cookie Policy in future will be posted on this page. We encourage you to check the date of this Policy whenever you visit our website for any updates or changes.